2018 6th International Conference on Cyber and IT Service Management (CITSM)

CITSM 2018 is the sixth annual conference in the general area of cyber and IT services management. It provides a forum for presenting and discussing the latest innovations, results and developments in cyber networks, pervasive systems, cloud environments, enterprise and IT related to service management. The conference provides a forum for ICT professionals engaged in research and development to share ideas, interact with others, present their latest works, and strengthen the collaboration among academics, researcher and professionals. It is a single track, highly- selective conference attended by foremost experts in this area from academia, industry and government.

Original and unpublished papers are invited in the following research areas, but not restricted to:

• Advanced Persistent Threats/ Next Generation/Advanced Evasive Techniques (e.g., monitoring, incident response, forensics, data breach response plan – after the breach) Information Protection Technologies /DRM/DLP (e.g., infrastructure, policies, data management/classification) Operational Technology/PCS/ICS/SCADA Security (e.g., emerging threats, vulnerabilities, vendor solutions, Stuxnet implications)
• Application Security (e.g., database security)
• Big Data
• Bio-Informatics
• Bio-Technology
• Business Intelligence and Knowledge Management
• Business Process Reengineering & Management
• Cloud Computing (e.g., policy/risk management, identity management, mature cloud security programs, corporate use of social sites, data management/classification, partner application gateways/collaborative work areas, emerging technology trends).
• CRM & Decision Support Systems
• Cyber Threat Intelligence & Information Sharing (e.g., managing physical and cyber information sharing within O&G sector, government involvement, vendor/3rd party involvement)
• Data Analytic
• Data and Web mining
• Database Systems
• Distributed & Parallel Systems
• E-Business
• E-Governance
• Emerging Cyber Threats in the O&G Sector (e.g., cyber terrorism, hactivism, next generation firewalls, etc.)
• Energy Managamet & Smart Grid
• Enterprise Computing
• Financial Engineering
• Green Computing
• Health Information Management & Technology
• Human Resources Information Systems
• ICT and Islam
• ICT Development
• Incident Response Management Endpoint Security (e.g., White listing, etc.)
• Innovation and Technological Entrepreneurship
• IT Strategies
• Legislative/Regulatory Proposals (e.g., cybersecurity & privacy)
• Mobility/Mobile Device Management & Alternative Models (e.g., consumerization supporting non-company devices, policies, data management/classification, emerging technology trends)
• Networked and Web based Systems
• Other Possible Topics (e.g., enterprise search, managing privileged accounts, securing the mobile executive, law enforcement – who to call).
• Risk Management (e.g., GAC–SIEM, IT audits, security metrics)
• Service Management
• Social Engineering (e.g., staff training, insider threats, advance spear phishing)
• Social Networks
• Software as a Service
• Supply Chain Information systems
• Technology Management
• ICT For Rural Area